Error Codes Reference

Complete list of error codes returned by the SharkScope API

If a request fails for any reason an error response is returned. These have the following format:

<Response success="false" timestamp="1287868980">
    <ErrorResponse>
        <Error id="error code">Error Description</Error>
    </ErrorResponse>
</Response>

If the error code is 0 the error is internal and there is also a code supplied as an attribute that can be used to report the error to SharkScope.

Error ID Description
0 Internal error.
101001 User not found.
101002 Invalid password.
101003 No username or password supplied.
101004 User already exists.
101005 User <username> already registered.
101006 Failed to create user.
101007 Failed to change the email.
101008 Invalid email address.
101009 An account already exists with this Email address.
101010 Failed to change the password.
101011 User-Agent header not specified
101012 Request information is not valid.
101013 Invalid username (must be a valid email address).
101014 Order number not found.
101015 Password email dispatch failed.
101016 User cannot be delete as they have payment entries registered to this account.
101017 Too many players already reset on this network. Resets are only to be used on your own player names. Remove resets created on other player names before you can add new ones.
101018 Too many players already reset on this network. Resets are only to be used on your own player names. Remove resets created on other player names before you can add new ones.
101024 Account is logged in elsewhere.
101025 This user has not assigned you as their manager.
101026 A password reset request email has already been sent recently. Please try again later.
102001 Free daily searches quota used up.
102002 Daily searches quota used up.
102003 Pay-as-you-go searches used up.
102004 Operation only allowed for subscribers.
102005 Operation only allowed for gold subscribers.
102006 Remaining Search Quota too low.
102007 No searches left.
102008 No free searches left. Subscribe now to continue exploring!
102009 Not ready for next search.
102010 Complex operations not allowed without subscription.
102011 Operation only allowed for Platinum subscribers.
102012 The user who created the reset must be a subscriber.
102013 Operation only allowed for Commercial Gold subscribers.
102014 Operation only allowed for Commercial subscribers.
103001 Invalid player class name.
103002 Invalid player class priority.
103003 Invalid player class rules.
103004 Player class not found.
103005 Player class update failed.
103006 Invalid player class currency.
105001 Player group not found.
105002 Invalid player group name.
105003 No valid player group members specified.
105004 Player group already exists.
105005 Player not valid member for group.
105006 Player already in group.
105007 The group may be modified only by its owner.
105008 The maximum number of players allowed for this network have already been added to your personal group.
105009 Cannot add blocked players to groups.
105010 Personal group not configured.
105011 At least one member must be opted in.
105012 Player Group query returns too much data. Please use a non consolidated group, a more restrictive search filter or reduce the size of the group.
105013 Max player group size reached. For Groups larger than 25 players please switch to a Commercial Subscription.
106001 Maximum number of private leaderboards already exist.
106002 Private leaderboard contains maximum number.
106003 A private leaderboard with that name already exists.
106004 This player is blocked from being entered into leaderboards.
106005 This operation can only be performed on private leaderboards.
106006 This player is already in at least one leaderboard.
106007 This player was recently checked to see if they qualified for any leaderboards. Please try again later.
106008 The leaderboard end date is too far in the future.
107001 Unknown Bonus Code
107002 Bonus Code Expired
107003 Bonus Code Used Up
107004 Bonus Code Not Applicable
107005 Bonus Code not started yet
107006 Bonus Code is only for new users
200001 Authentication failure.
200002 No valid statistics requested.
200003 Network not found.
200004 Player not found or opted out.
200005 Invalid player name prefix.
200006 Invalid native currency.
200007 Invalid display currency.
200008 Invalid tournament limit.
200009 Invalid mode.
200010 Leaderboard not found.
200011 Leaderboards not found.
200012 Tournament not found.
200013 Request not allowed on all networks.
200014 There is no installer/updater for this application
200015 Application not found.
200016 Valid download types are "installer" and "updater".
200017 Invalid currency.
200018 Request not allowed on multiple users.
200019 Player is opted out
200020 Invalid URL
200021 You must enter a valid number for this parameter
200035 Report not found.
200036 Unknown report type.
200037 Network has its own Opt/Out procedure.
200038 Reset date must be in the past.
200039 Player group not found.
200040 Player is not a member of the group.
200044 The <network> database in currently under maintenance. Please try again later.
200045 Unknown graph type.
200046 Invalid tournament id.
200047 Invalid Video ID.
200048 User must be logged-in using their username and password
200049 Remove Optin request failed.
200050 Unknown region.
200051 Unknown publisher.
200052 Player not in tournament.
200053 Report Missing Tournaments is not allowed on this network.
200054 Timeline event not found.
200055 Timeline request not found.
200056 This is not your timeline request.
200057 Operation not allowed for this network.
200058 Tournament table not found.
200059 Country not found.
200065 Tournament Summary information is not in English and cannot be parsed.
200066 Tournament Summary Information has an invalid, nonparsable format.
200067 You have already reported collusion in this tournament.
200069 Too many missing games reported. You can only report 500 games at a time and have up to 500 missing game requests pending in our database. Please use the SharkScope Desktop to report large numbers of missing games and have them added to the SharkScope database instantly.
200074 Manual missing game report failed.
200075 A result for this player in this tournament is already in the database.
200076 A result for a player finishing in this position in this tournament is already in the database.
200077 The tournament details provided do not match the details we already have recorded.
200078 Player does not exist
200079 The tournament start date must be before the end date.
200080 PokerStars players from countries that allow money transfers must use PokerStars money transfer system to opt in and out.
200081 Too Many Players Requested
201003 Server is busy. Try again later.
201004 Process not found.
202001 Filter <filter> not found
202002 Filter not valid
202003 Load user filters failed
202004 Save failed
202005 Delete failed
204001 Unknown filter constraint "<constraint>".
204002 Constraint "<constraint>" is not valid for this request.
204003 Invalid value(s) for filter constraint "<constraint>"
204004 Constraint "<constraint>" is not allowed at your user level.
204005 Constraint "<constraint>" cannot be inverted.
204006 Constraint "<constraint>" is not valid for this type of search.
205001 Widget not found.
205002 This is not your widget.
205003 Widget creation failed.
205004 Widget deletion failed.
205005 Widget update failed.
205006 Invalid parameter.
205007 No more searches.
205008 No data to graph.
300001 Invalid order parameter.
300002 Invalid order option.
300003 Failed to parse order range.
300004 Invalid order range.
300005 Order range start must be one or greater.
300006 Order range end must be greater than start.
301002 Publication to e-mail failed
301003 Invalid Notification Request
301004 Invalid Access
301005 Notification request limit reached.
301006 Tweet failed.
301007 Publish Failed
301008 Publisher Permissions Disabled
400001 No authorization for this action.
400002 Player not opted in.
400003 Resets not allowed on this network.
400004 Access to this network is not authorized.
400005 Access to this application is not authorized.